Customer reviews

4.7 out of 5 · 6 reviews

Every review here was written by someone who used the service.

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Ratings by service

  • Disciplinary Matter
    5.0 / 5· 1 review
  • Flexible Working
    4.0 / 5· 1 review
  • Pay Dispute
    4.0 / 5· 1 review
  • Reasonable Adjustments
    5.0 / 5· 1 review
  • Workplace Bullying
    5.0 / 5· 1 review
  • Workplace Grievance
    5.0 / 5· 1 review

Disciplinary Matter

I was invited to a disciplinary meeting about attendance. RightWords helped me prepare a written response that explained my health situation and asked for reasonable adjustments instead of punishment. The outcome was a management plan, not a warning.

Tom WhitfieldVerified customer

Pay Dispute

My employer owed me six weeks of unpaid overtime and a travel allowance. The pay dispute letter set out the dates, amounts, and contract clauses clearly. I got a response from payroll within a week and payment the following month.

Aisha KhanVerified customer

Reasonable Adjustments

I have a long-term health condition and needed adjustments to my desk, hours, and travel. The reasonable adjustments letter helped me frame it around the Equality Act 2010 and what I needed, not what I couldn't do. Occupational health supported it.

Michael BrennanVerified customer

Flexible Working

I applied for compressed hours after returning from maternity leave. The flexible working request template prompted me to explain how the role could be covered and to propose a trial period. My request was approved in three weeks.

Sophie NguyenVerified customer

Workplace Bullying

I'd been keeping a diary of exclusionary behaviour from two colleagues at a logistics company. The bullying letter builder turned my notes into a calm, factual account without sounding petty. My manager escalated it to HR, and the behaviour stopped after mediation.

David OkaforVerified customer

Workplace Grievance

I raised a formal grievance against my line manager at a large NHS trust after months of missed breaks and altered rotas. RightWords helped me structure the timeline, list witnesses, and reference the trust's dignity at work policy. HR accepted the letter first time and I had a meeting within 10 working days.

Emily CarterVerified customer

We do not provide legal advice or legal representation. If you require legal advice, please consult a qualified solicitor.